Account management

This article covers how to create an account, sign in, update your profile, manage devices, and delete your account if needed.

In this article

• Create an account
• Sign in methods
• Two-factor authentication
• Password recovery
• Create a secure password
• Change your email or password
• Unlink a social login
• Facebook login discontinued
• Device limit
• Reset your devices
• Update your profile
• Notification preferences
• Redeem an activation code
• Delete your account
• Common questions

Create an account

Sign in methods

Freepik supports the following sign-in methods:

• Email and password — The standard method. Use the email address linked to your Freepik account.
• Google — Click Continue with Google to sign in with your Google account.
• Apple — Click Continue with Apple to sign in with your Apple ID.

Two-factor authentication

Two-factor authentication is automatically triggered by the system when it detects your account is being accessed from different IP addresses or after multiple login attempts. You do not need to configure it manually — it activates as a security measure when needed.

Password recovery

If you do not receive the email, check your spam folder. If the issue persists, contact support from the email address linked to your account and the team will create a temporary password manually.

Create a secure password

To keep your account safe, follow these recommendations:

• Do not use weak passwords like 123456, qwerty, password1, your name, or your username combined with Freepik.
• Do not use personal information like your birthday, phone number, or username.
• Use a different password for each platform.
• Never share your password with other people.
• Disable the remember password option in shared or public browsers.
• Change your password periodically — every 3 months is recommended.
• Check if your password has been compromised at haveibeenpwned.com.

If you think your account has been compromised, contact support immediately.

Change your email or password

You can change your email address or password from your account settings. Go to your profile, open the account settings section, and update your credentials.

Unlink a social login

If you created your account using Google or Apple sign-in and want to switch to email and password login, contact support with the details of your request. You can submit a request through the AI-powered assistant or email support@freepik.com.

Facebook login discontinued

Facebook sign-up has been discontinued. If you originally created your account with Facebook:

1. Go to the login page.
2. Click Continue with email.
3. Click I forgot my password.
4. Enter the email address associated with your Facebook account.
5. Follow the instructions to create a new password.

If your Facebook email is a Gmail address, you can also sign in directly by clicking Continue with Google.

Device limit

For security reasons, Freepik accounts are limited to 3 devices. The system counts a different device whenever you log in from a different browser, operating system, incognito window, or geolocation. Using a VPN that changes your IP address may also trigger the device limit.

As per Freepik's terms, subscriptions are personal and cannot be shared between users.

Reset your devices

If your downloads are locked due to the device limit and you believe no one else has accessed your account, you can reset your devices:

Update your profile

You can update your display name, profile picture, and other account information from your account settings. Go to your profile page and edit the fields you want to change.

Notification preferences

You can manage which notifications you receive from Freepik — including email notifications for comments, mentions, product updates, and marketing communications. Adjust your preferences from the notifications section in your account settings.

Redeem an activation code

If you have received an AI Suite activation code, you can redeem it to unlock AI features:

If you encounter any issues redeeming your code, contact support.

Delete your account

To delete your account, go to your account settings and look for the option to delete your account. If you have an active subscription, you will need to cancel it first before the account can be deleted.

If you have trouble deleting your account, contact support for assistance.

Common questions

How many devices can I use?

You can use your Freepik account on a maximum of 3 devices.

Why am I being asked for a verification code?

Two-factor authentication is triggered automatically when the system detects login from different IP addresses or multiple login attempts. This is a security measure.

Can I share my account?

No. Freepik subscriptions are personal and cannot be shared. For team use, consider the Business or Enterprise plan.

I created my account with Facebook. How do I log in now?

Facebook sign-up has been discontinued. Use the password recovery flow with the email address associated with your Facebook account. See the Facebook login discontinued section above.