Welcome to the Freepik Help Center
Everything you need to use Freepik — from generating your first AI image to managing your subscription. Browse by category or search for what you need.
Getting Started
Get started
New to Freepik? Learn what you can do and where to find each tool.
Pricing
Freepik offers four types of subscriptions: Essential, Premium, Premium+, and Free. Each includes different levels of access to content, AI tools, and licenses.
Creative tools
Image Generator
Create images from text prompts, reference photos, and custom-trained characters.
Video Generator
Generate AI video clips from text descriptions or still images.
Audio tools
Generate voiceovers, clone voices, create music and sound effects with AI.
Image Editor
Edit, retouch, resize, restyle, remove backgrounds, upscale, and enhance any image.
Spaces
Overview
Build visual AI workflows on an infinite canvas — connect tools, automate processes, collaborate in real time.
Getting Started
Navigate the canvas, add nodes, run your first workflow, and manage your Spaces.
Projects & collaboration
Overview
Organize your creations into projects, share with your team, and keep everything in one place.
Comments
Leave feedback directly on images, videos, and audio — pin, reply, react, and @mention teammates.
Other tools
Mockup Generator
Place your designs on realistic product mockups using AI — no Photoshop needed.
Sketch to Image
Turn rough sketches into polished AI images — draw or upload a sketch and let AI do the rest.
AI Models
Image Models
Compare all image generation models — style, resolution, speed, and credit cost.
Video Models
Compare all video generation models — duration, motion quality, and credit cost.
Stock
File formats
Understand all file types on Freepik — vectors, PSD, AI, EPS, SVG, PNG, JPG, and more.
Downloading content
How downloads work, daily limits, re-downloads, history, and troubleshooting.
API
Billing, credits & payments
Plans & pricing
Compare all plans, see what's included, and learn how to upgrade or downgrade.
AI credits & limits
How credits work, how many you get, when they refresh, and what happens when you run out.
Business & Enterprise
Business plan
Freepik for teams — shared credits, team management, and collaboration features.
Enterprise overview
Custom plans, SSO, dedicated support, and enterprise-grade content licensing.
Account & troubleshooting
Account management
Create your account, update your profile, change email or password, manage notifications, delete account.
Troubleshooting
Fix common issues — loading problems, display errors, browser compatibility, and cache.
Copyright, licenses & legal
Licenses & attribution
Understand Freepik's license types, what each allows, and how to attribute correctly.
AI content & copyright
Who owns AI-generated content, intellectual property rules, and commercial use guidelines.
Can't find an answer to your question?
Our support team is here to help you with any questions or issues.
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