Managing your team

This article covers team management for the Freepik Business plan: how to access the admin panel, invite and replace members, understand roles and permissions, and handle common scenarios. For details on credits, Spaces, SSO, and billing, see Using the Business plan. If you are still evaluating whether the Business plan is right for you, see Business plan.

In this article

• Accessing the team manager
• Inviting team members
• Adding more users
• Replacing a team member
• Roles and permissions
• Setting per-user credit limits
• Removing users
• Frequently asked questions

Accessing the team manager

All team management actions happen in the team manager panel. To access it:

1. Log in to your Freepik account.
2. Click your profile picture and go to My subscription.
3. Click Manage your team.

From here you can see all active users, pending invitations, and available actions for each user.

Inviting team members

To invite a new member to your team:

1. Go to the team manager.
2. Navigate to the Pending tab and click the three-dot menu (⋮).
3. Enter the email address of the person you want to invite and send the invitation.
4. They will receive an email with instructions to register (if they do not already have a Freepik account) and activate their access.

Once they accept, they appear as an active member and can immediately access all shared features and resources.

Adding more users

You can add users to your team at any time, up to the maximum of 30 users. To add a new user:

1. Go to your team manager.
2. Click Add members.
3. Enter the email address of the new member.
4. Proceed to checkout.

The new user is added to your current billing cycle and will share the same renewal date as the rest of the team. You are charged the prorated amount for the remainder of the current cycle.

Replacing a team member

If someone leaves your organization or changes roles, you can replace them without changing the total number of users or affecting your credit balance.

1. Go to the team manager.
2. Locate the member you want to replace.
3. Click the three-dot menu (⋮) next to their email.
4. Select Replace member.
5. Enter the email address of the new member and confirm.

The previous member loses access immediately. The new member receives an invitation email to join the team.

Roles and permissions

The Business plan uses a role-based access system with three levels:

All roles have full access to the creative tools and content included in the Business plan. The difference is only in administrative capabilities.

Setting per-user credit limits

Owners and Admins can set a maximum credit cap per user from the team manager. This controls how much of the shared credit pool any individual user can consume during a billing cycle.

This is useful when you want to ensure fair distribution across the team or reserve credits for high-priority projects. If no cap is set, every user can draw from the full shared balance.

For more details on how the shared credit pool works, see Shared credits.

Removing users

You cannot remove individual users mid-cycle. However, you can:

• Replace a user with someone else (the total number of users stays the same).
• Reduce the number of users at renewal — when your subscription renews, you can choose a lower user count for the next billing period.

Refunds for individual users already purchased are not available. If you need to reduce your team size immediately, contact the Freepik Support team for assistance.

Frequently asked questions

Does the invited member need an existing Freepik account?

No. If the person you invite does not have a Freepik account, the invitation email includes steps to register and activate their account. If they already have an account, they can accept the invitation directly.

Can I transfer the Owner role to another person?

No. The Owner role is tied to the email address that purchased the subscription. It cannot be transferred or reassigned. If this creates a problem for your organization, contact the Freepik Support team.

What happens when I replace a member?

The replaced member loses access to the Business plan immediately. Their personal Freepik account (if they have one) is not deleted. Any content they generated while on the team remains in the shared Projects and Spaces they had access to. The new member gets full access as soon as they accept the invitation.

Can team members switch between their personal account and the team workspace?

Yes. If a team member also has a personal Freepik subscription, they can switch between their personal workspace and the team workspace from their profile menu. Credits and content are kept separate between the two.

Is there a limit to how many times I can replace a member?

There is no hard limit on replacements. You can replace users as often as needed without affecting your credit balance or user count.

Can I add more than 30 users?

The Business plan supports a maximum of 30 users. If your organization needs more, the Enterprise plan offers unlimited users with usage-based credit management.